|
|
Aims
& Objectivesvd
services to people with brain injury,their famil
Our
Mission Statement Aim
To
promote understanding of all aspects of brain injury
and to provide information, support and services
to people with brain injury,their families and
carers
|
OBJECTIVES
- promote awareness of brain injury to actively
- provide specialist
knowledge & skills to the community
of those affected by brain injury
- make services known to newly brain injured victims/families
at the earliest stage
- promote well being and provide respite for carers
- provide families/carers
with advice, support, advocacy, guidance & information,
as well as other organisations working within the field
of brain injury
- devise activities to suit individual needs
- develop links with
appropriate agencies & establish
working partnerships
- enable people who
have had a serious brain injury to lead a more independent
lifestyle & have an
improved quality of life
- identify gaps in
service needs & strive
to meet them in future projects
- monitor all services
to ensure a quality service is maintained & continue
to improve & develop
- strive to be proactive employers
- ensure that users from
minority ethnic groups access our services and that we
meet their needs
Operating
Principles and Values
Headway
West Midlands aims to:
- Operate Equal
Opportunity policies in all its activities
- Maintain performance
levels by applying Quality Assurance procedures;
- Ensure safety
and reliability of services through use of appropriately
trained staff and systematic Risk Management procedures;
- And to conduct
all its business with fairness and integrity.
We believe
that individual service users and members of staff all
have the right:-
- to
accurate information, impartial advice and reliable support
- to
quality services
- to
be treated with courtesy and respect for their personal
dignity
- to
expect safe, consistent services which recognise personal
need
- to
exercise choices and offer comment upon services
- to
encouragement in pursuing opportunities for personal
development
as well
as
- a
responsibility for their behaviour and relationships
with others
|
|
